Job Openings

Service Team

Service Team Purpose Statement

To serve and impact our homeowners in whatever capacity necessary to ensure a positive experience after closing. To perform necessary detail work in all Schuber Mitchell Homes during the 2 year warranty period. 

 

Service Specialist Purpose Statement

To perform necessary detail work in all Schuber Mitchell homes during the 2 year warranty period to build exceptional customer relationships with homeowners.

 

Essential Job Functions

  • Deliver Schuber Mitchell Homes quality and value.
  • Build relationships daily with homeowners, trade partners, and vendors.
  • Attend warranty service calls as needed, especially those requiring trade partners.
  • Responsible for assistance to the Service Lead in completion of all warranty work performed in home assignments.
  • Communicate daily with your team.
  • Inspect all work for quality and completion.
  • Finalize all warranty work orders, reactive and pro-active.
  • Scheduling work orders, confirming appointments, and uploading documents.
  • Maintain communication with trade partners that work orders have been completed to finalize them in the system.

Qualifications

  • Communication

  • Problem Solving

  • Time Management

  • Planning/Organization

  • Self-Motivated

  • Mechanically Inclined

  • Technologically Inclined

Work Environment and Physical Requirements

  • Work outside in uncontrolled conditions.

  • Vision for near, mid-range, far and accommodation. Hearing for low, medium, and high pitch.

  • Effective communication skills when dealing with co-workers, trade partners, and homeowners.

  • Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.

  • Ability to handle strenuous activity from floor repair to ceiling repair.

  • Ability to navigate hazardous conditions.

  • Must be able to perform all job expectations safely with or without reasonable accommodations.

  • Ability to lift 50 pounds without assistance.

Hours & Salary Range

  • 40-45 hours per week 7:30am-5pm M-F.

  • After hours and weekends may be necessary on occasion for trips or to meet deadlines.

  • Pay depending on qualifications and experience.

Benefits

  • Comprehensive employee benefit package

  • Company training and travel

  • Company 401K/ESOP                                                           

  • PTO between Christmas and new years

  • Paid vacation/sick/holiday time

  • Additional PTO based on time employed

  • Company health care plan

Apply Now!