Job Openings
Service Team
Service Team Purpose Statement
To serve and impact our homeowners in whatever capacity necessary to ensure a positive experience after closing. To perform necessary detail work in all Schuber Mitchell Homes during the 2 year warranty period.
Service Specialist Purpose Statement
To perform necessary detail work in all Schuber Mitchell homes during the 2 year warranty period to build exceptional customer relationships with homeowners.
Essential Job Functions
- Deliver Schuber Mitchell Homes quality and value.
- Build relationships daily with homeowners, trade partners, and vendors.
- Attend warranty service calls as needed, especially those requiring trade partners.
- Responsible for assistance to the Service Lead in completion of all warranty work performed in home assignments.
- Communicate daily with your team.
- Inspect all work for quality and completion.
- Finalize all warranty work orders, reactive and pro-active.
- Scheduling work orders, confirming appointments, and uploading documents.
- Maintain communication with trade partners that work orders have been completed to finalize them in the system.
Qualifications
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Communication
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Problem Solving
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Time Management
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Planning/Organization
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Self-Motivated
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Mechanically Inclined
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Technologically Inclined
Work Environment and Physical Requirements
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Work outside in uncontrolled conditions.
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Vision for near, mid-range, far and accommodation. Hearing for low, medium, and high pitch.
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Effective communication skills when dealing with co-workers, trade partners, and homeowners.
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Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head and below waist.
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Ability to handle strenuous activity from floor repair to ceiling repair.
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Ability to navigate hazardous conditions.
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Must be able to perform all job expectations safely with or without reasonable accommodations.
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Ability to lift 50 pounds without assistance.
Hours & Salary Range
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40-45 hours per week 7:30am-5pm M-F.
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After hours and weekends may be necessary on occasion for trips or to meet deadlines.
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Pay depending on qualifications and experience.
Benefits
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Comprehensive employee benefit package
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Company training and travel
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Company 401K/ESOP
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PTO between Christmas and new years
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Paid vacation/sick/holiday time
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Additional PTO based on time employed
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Company health care plan